Kanban Flow
Kanban Flow Clinic: Triage lanes for platform teams
Platform and SRE-heavy teams design triage lanes that respect incidents without starving roadmap work.
2 weeks · clinic format
Live online
Tuition: 268,000 KRW
Informational pricing only. Enrollment happens through our team after a fit call.
Schedule a call
Program narrative
We map interrupt sources, define lightweight intake, and rehearse replenishment conversations with operations partners. The clinic ends with a visible policy poster operations can endorse.
What is included
- Incident versus improvement decision tree
- Triage lane visuals without numeric SLA dashboards in handouts
- Partner conversation script for roadmap guardians
- Sample policies from SaaS and internal platform teams
- Roleplay recordings with facilitator commentary
Outcomes
- Publish a triage lane policy co-signed by operations
- Run a replenishment meeting that separates incident debt from roadmap debt
- Track aging experiments for two classes of work without blame language
Facilitator on point
Minseo Choi
Agile coach specializing in flow metrics that teams can explain to operations partners.
FAQ
Optimized for platform/SRE contexts, but internal tooling teams with heavy interrupt load also fit.
Bring qualitative stories if quantitative exports are sensitive. We work narrative-first.
We do not design paging rotations or on-call compensation models.
Recent participant notes
“Kanban Flow Clinic gave us language our ops partners repeated in their own meetings. That alignment was worth the tuition.”
Noah · SRE lead · HelioGrid · Trustpilot · 4/5